01 · SCOPE
Scope & responsibilities
Clarify what is included, who is responsible for each part of the work and what information or decisions are still required before delivery progresses.
RESIDENTIAL PROJECT MANAGEMENT
Professional project oversight for residential building work.
Dial-a-Contractor provides an agreed project-management and oversight layer around residential building, renovation and improvement work, helping the homeowner keep clearer control of scope, responsibilities, contractors, progress, workmanship, changes and close-out.
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Clearer scope & responsibilities
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Contractor & trade coordination
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Progress, workmanship & change oversight
WHAT WE MANAGE FOR YOU
More control around the parts of a building project that usually become difficult.
The aim is not to remove every project risk. It is to give the homeowner a clearer management structure around the scope, contractors, progress, workmanship, changes and communication throughout the work.
02 · COORDINATION
Contractor coordination
Coordinate contractors and trades around the required sequence so the homeowner is not left trying to manage everyone independently.
03 · PROGRESS
Progress monitoring
Monitor how the work is progressing against the agreed project sequence and identify delays, dependencies or blockers that need attention.
04 · WORKMANSHIP
Workmanship oversight
Review visible workmanship against the agreed scope and project requirements so concerns can be raised while the work is still in progress.
05 · CHANGES
Changes & variations
Keep additional work and changes visible so their effect on scope, responsibilities and project delivery can be considered before simply proceeding.
06 · CLOSE-OUT
Communication & close-out
Maintain clearer project communication and identify outstanding items that need attention as the project moves towards practical close-out.
HOW THE PROJECT IS MANAGED
A clearer path from first discussion to practical close-out.
Every project is different, but the management process should still be clear. Dial-a-Contractor helps structure the work around defined scope, contractor planning, monitored delivery and practical close-out.
01 · DISCUSS
Discuss the project
Start by understanding what you want to achieve, the type of work involved and what project information is already available.
02 · DEFINE
Assess & define the scope
Assess the work and clarify the project requirements so scope, responsibilities and next decisions are better defined.
03 · PLAN
Plan contractors & delivery
Bring the appropriate contractors and trades into the project and plan the work around the agreed scope, dependencies and sequence.
04 · MANAGE
Manage delivery & close-out
Monitor progress, workmanship, communication and changes while identifying outstanding items as the project moves towards practical close-out.
CONTRACTOR APPOINTMENT STRUCTURE
Two ways the contractor relationship can be structured.
The right contracting structure depends on the project. In either case, the homeowner should know who is responsible for the building work, who manages the project and how decisions, changes and communication will be handled before work starts.
OPTION 01
Contractor subcontracts to Dial-a-Contractor
For suitable projects, the contractor may carry out the building work as a subcontractor to Dial-a-Contractor within an agreed delivery structure.
OPTION 02
Homeowner contracts directly with the contractor
Where appropriate, the homeowner may contract directly with the contractor while Dial-a-Contractor provides an agreed professional project-management and oversight service.
IN BOTH STRUCTURES
Responsibilities must be clear before work starts
The scope, contractor role, management role, communication process and approach to changes should be clearly understood so the homeowner knows how the project will be managed.
HOMEOWNER QUESTIONS
What homeowners usually want to know before the work starts.
The exact arrangement will depend on the project, but these practical questions should be clear before contractors are appointed and work gets under way.
Who do I contract with?
Depending on the project, the contractor may subcontract to Dial-a-Contractor or contract directly with you while Dial-a-Contractor provides an agreed project-management and oversight service.
What does Dial-a-Contractor manage?
The management layer can include scope clarification, contractor coordination, progress monitoring, workmanship oversight, change control, communication and practical close-out.
Who is responsible for the building work?
The contractor remains responsible for carrying out the work they are appointed to perform. The project structure should clearly state the contractor role and the Dial-a-Contractor management role before work starts.
Does project oversight guarantee the result?
No. Professional oversight cannot remove every construction risk. Its purpose is to create clearer project controls, improve visibility and help issues get identified and managed earlier.
PLANNING RESIDENTIAL BUILDING WORK?
Start with a clear discussion about the project.
Tell us what you are planning, where the property is and what stage the project has reached. We can then establish what information is available, what still needs to be clarified and the appropriate next step.