New Homes
Coordinate the building process from defined scope and contractor planning through progress monitoring and practical close-out.
Residential building & renovations
Professional Building Services. Properly Managed.
Whether you are extending, renovating or building, Dial-a-Contractor combines experienced contractors with professional project oversight to help keep the work organised, monitored and moving towards the agreed result.
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Professional project oversight
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Experienced contractor network
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Quality & progress control
Residential building services
Building work, professionally coordinated.
From new homes and extensions to renovations and structural alterations, Dial-a-Contractor helps bring the right contractors and trades together while providing a professional layer of project oversight around the work.
Extensions
Manage additions to existing homes with clearer scope, trade coordination and oversight of the agreed building requirements.
Renovations
Bring multiple trades and work packages together under one managed project structure for substantial residential renovations.
Alterations
Plan and coordinate structural and layout changes with attention to scope, sequencing, workmanship and project communication.
General Building
Handle defined residential building work where coordinated contractor delivery and professional oversight add value for the homeowner.
Professional project oversight
The contractor does the work. Someone still needs to manage the project.
Residential building work can involve several contractors, trades, decisions and changes. Dial-a-Contractor adds a professional management layer to help the homeowner keep the scope, people, progress and communication under control.
Define what is being delivered
A clearer scope gives the homeowner and contractor a better reference point for pricing, responsibilities, changes and the expected outcome.
Keep contractors and trades aligned
Work is coordinated around the agreed sequence and requirements so that the homeowner is not left to manage every contractor and trade personally.
Monitor the project as it progresses
Progress, workmanship, communication and agreed requirements are monitored so issues can be identified and dealt with before they become larger project problems.
Programme & progress
Track the work against the agreed project sequence and identify delays or blockers that need attention.
Workmanship & quality
Monitor visible workmanship against the agreed scope and required project standards.
Changes & variations
Keep changes visible and documented so additional work does not simply disappear into the project.
Communication & close-out
Maintain clearer project communication and identify outstanding items before practical close-out.
How the project is managed
A clearer path from first discussion to practical close-out.
Every project is different, but the management process should still be clear. Dial-a-Contractor helps structure the work around defined scope, contractor planning, monitored delivery and practical close-out.
01
Discuss the project
We start by understanding what you want to achieve, the type of work involved and the information already available.
02
Assess & define the scope
The work is assessed and the project requirements are clarified so the scope, responsibilities and next decisions are better defined.
03
Plan contractors & delivery
The appropriate contractors and trades are brought into the project and the work is planned around the agreed scope and sequence.
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Manage delivery & close-out
Progress, communication, workmanship and changes are monitored through the work, with outstanding items identified before practical close-out.
Contractor appointment structure
Two ways the contractor relationship can be structured.
The right contracting structure depends on the project. In either case, the homeowner should know who is responsible for the building work, who manages the project and how decisions, changes and communication will be handled before work starts.
Contractor subcontracts to Dial-a-Contractor
For suitable projects, the contractor may carry out the building work as a subcontractor to Dial-a-Contractor within an agreed delivery structure.
Homeowner contracts directly with the contractor
Where appropriate, the homeowner may contract directly with the contractor while Dial-a-Contractor provides an agreed professional project-management and oversight service.
Responsibilities must be clear before work starts
The scope, contractor role, management role, communication process and approach to changes should be clearly understood so the homeowner knows how the project will be managed.
What we manage for you
More control around the parts of a building project that usually become difficult.
The aim is not to remove every project risk. It is to give the homeowner a clearer management structure around the scope, contractors, progress, workmanship, changes and communication throughout the work.
Scope & responsibilities
Clarify what is included, who is responsible for each part of the work and what the agreed project requirements are before delivery progresses.
Contractor coordination
Coordinate the contractors and trades around the required sequence so the homeowner is not left trying to manage everyone independently.
Progress monitoring
Monitor how the work is progressing against the agreed project sequence and identify delays, dependencies or blockers that need attention.
Workmanship oversight
Review visible workmanship against the agreed scope and project requirements so concerns can be raised while the work is still in progress.
Changes & variations
Keep additional work and changes visible so their effect on scope, responsibilities and project delivery can be considered before simply proceeding.
Communication & close-out
Maintain clearer project communication and identify outstanding items that need attention as the project moves towards practical close-out.
Homeowner questions
What homeowners usually want to know before the work starts.
The exact arrangement will depend on the project, but these are the practical questions that should be clear before contractors are appointed and work gets under way.
Who do I contract with?
Depending on the project, the contractor may subcontract to Dial-a-Contractor or contract directly with you while Dial-a-Contractor provides an agreed project-management and oversight service.
What does Dial-a-Contractor manage?
The management layer can include scope clarification, contractor coordination, progress monitoring, workmanship oversight, change control, communication and practical close-out.
Who is responsible for the building work?
The contractor remains responsible for carrying out the work they are appointed to perform. The project structure should clearly state the contractor role and the Dial-a-Contractor management role before work starts.
How are changes and extra work handled?
Changes and additional work should be identified and documented so their effect on scope, responsibilities and project delivery can be considered before the work simply proceeds.
Does project oversight guarantee the result?
No. Professional oversight cannot remove every construction risk. Its purpose is to create clearer project controls, improve visibility and help issues get identified and managed earlier.
What happens at practical close-out?
Outstanding items are identified and communicated so the project can move towards practical close-out with a clearer record of what still requires attention.
Planning building work?
Start with a clear discussion about the project.
Tell us what you are planning, where the property is and what stage the project has reached. We can then establish what information is available, what still needs to be clarified and the appropriate next step.